Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Crofton | GPhC Registration No. 9012511 | Last Updated: July 2026

Pharmacy Weight Loss Crofton is a GPhC registered online pharmacy weight loss clinic serving patients in Crofton, UK. We are committed to protecting your personal data and handling it responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

We are the data controller for the personal information you provide to us. Our pharmacy is registered with the General Pharmaceutical Council (GPhC No. 9012511) and operates as an online pharmacy weight loss clinic. If you have any questions about how we handle your data, please contact us using the details provided at the end of this policy.

2. What Data We Collect

We collect personal and health-related information necessary to provide safe and effective pharmacy services. This includes:

• Identity data: Full name, date of birth, and gender
• Contact data: Email address, phone number, and postal address
• Health data: Medical history, current medications, weight, BMI, and clinical consultation information
• Transaction data: Payment and order details
• Technical data: IP address, browser type, and website usage information collected via cookies

Health data is classified as special category data under UK GDPR and is handled with the highest level of care and security.

3. How We Use Your Data

Your personal data is used solely for legitimate healthcare and business purposes, including:

• Processing your weight loss consultation and prescriptions
• Enabling our pharmacist to safely assess and approve your treatment
• Fulfilling your order — approved orders are dispatched within 1 working day
• Communicating with you about your treatment, orders, or follow-up care
• Meeting our legal and regulatory obligations as a registered pharmacy
• Improving the safety and quality of our services

We process your data on the basis of providing healthcare services under a contract with you, our legal obligations as a pharmacy, and, where applicable, your explicit consent for processing special category health data.

4. Cookies

Our website uses cookies to ensure it functions correctly and to improve your browsing experience. Cookies are small text files stored on your device. We use:

• Essential cookies: Required for the website to operate properly
• Analytics cookies: Help us understand how visitors use our site so we can make improvements
• Functional cookies: Remember your preferences for a better experience

You can manage or disable cookies through your browser settings at any time. Please note that disabling essential cookies may affect how the website functions.

5. Sharing Your Data with Third Parties

We do not sell your personal data to any third party. We may share your data only where necessary with:

• Prescribing partners: Clinicians involved in your care and treatment
• Delivery providers: To fulfil your order within the stated 1 working day dispatch timeframe
• Payment processors: To securely handle your transactions
• IT and platform providers: Who support our pharmacy management systems under strict data processing agreements
• Regulatory bodies: Such as the GPhC or NHS, where we are legally required to do so

All third parties we work with are contractually required to protect your data and use it only for the purposes we specify.

6. Data Retention

We retain patient records for a minimum of eight years in line with NHS and pharmacy regulatory guidance, or longer if required by law. Consultation and prescription records are retained to ensure continuity of care and to meet our professional obligations.

7. Data Security

We use appropriate technical and organisational measures to protect your personal and health data against unauthorised access, loss, or misuse. All data is stored securely and access is restricted to authorised staff only.

8. Contact Us

If you have any questions, concerns, or requests regarding your personal data, please contact us. We aim to respond to all data-related enquiries within 48 hours.

Pharmacy Weight Loss Crofton
GPhC No. 9012511
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

If you are not satisfied with our response, you have the right to raise a concern with the relevant data protection authority in the UK.